WhatsApp CRM by Zublox

Every lead you get on WhatsApp deserves better than a chat you'll lose.

Zublox WhatsApp CRM turns scattered WhatsApp chats into an organized sales pipeline — automatically. Capture leads, assign conversations, automate follow-ups, and close deals, without asking your team to leave the app they already use all day.

No app switching for your team. No app to install for your customers. Set up on your existing WhatsApp Business number.

The problem

WhatsApp is where your customers already are. It's also where your leads quietly disappear.

Most businesses run their entire sales and support conversation on WhatsApp — and manage none of it. No pipeline, no ownership, no visibility. Just chats.

Leads sit inside one salesperson's personal phone — and leave with them if they quit.

Nobody can tell you which enquiries turned into sales, and which just went cold.

Follow-ups depend on someone remembering to scroll back up. Most don't.

A growing team means five phones, five inboxes, and zero shared context.

After-hours enquiries wait until morning — long enough for a customer to message your competitor instead.

How it works

From scattered chats to an organized pipeline. In three steps.

No migration headaches, no new app for your customers to download.

01 — CONNECT

Link your WhatsApp number

Connect your existing WhatsApp Business number in minutes. Your customers keep messaging you exactly the way they always have.

02 — ORGANIZE

Chats become a CRM

Every conversation is automatically sorted into contacts, leads, and deals — complete with history and notes, visible to your whole team.

03 — AUTOMATE & CLOSE

Nothing slips through

Automated replies, follow-up reminders, and broadcasts make sure no enquiry goes cold and no deal is forgotten.

Everything you need

Built for how sales actually happens on WhatsApp

Not a bolt-on chatbot. A full pipeline, built around the conversations you're already having.

One number, one inbox, zero chaos

Your whole team works from a single shared WhatsApp inbox. Chats get assigned to the right person, so nothing gets buried in someone's personal phone.

Watch chats become deals

Every conversation turns into a card on a visual pipeline. See what's new, what's in progress, and what's ready to close — and move it forward with a tap.

Never let a lead go cold

Set automated replies and follow-up reminders so every enquiry gets a timely response — even after hours, even on a Sunday.

AI that spots your hottest leads

Predictive lead scoring reads the conversation and tells you who's ready to buy — so your team calls the right customer first, every morning.

Fill your pipeline while you sleep

Send targeted broadcasts and offers to segments of your contacts, and track opens and replies — right inside WhatsApp.

Total recall, for every customer

Every customer's full conversation history, past deals, and internal notes live in one profile — so anyone on the team can pick up right where things left off.

Why not just… keep doing what you're doing?

What's actually running your sales on WhatsApp today?

  Personal WhatsApp + Excel Generic CRM Zublox WhatsApp CRM
Where conversations happen Scattered across phones Outside WhatsApp — extra step Inside WhatsApp, where customers already are
Setup time None needed, but no structure either Weeks of setup & training Minutes — connect your number and go
Team visibility None — one number, one phone Yes, but disconnected from actual chats Full visibility, tied to real conversations
Follow-up automation Manual, easy to forget Possible, but not WhatsApp-native Automated, built around chat behaviour
Price per user Free — until you count lost leads ₹2,100–₹12,000+/user/month ₹999–₹1,999/user/month, AI included
Who it's for

Built for any team that sells or supports over WhatsApp

🛍️

Retail & D2C

🏠

Real Estate

🩺

Clinics & Healthcare

🎓

Coaching & Education

📈

Agencies

🔧

Home Services

Simple, honest pricing

Plans that grow with your team

A real CRM with AI built in — priced under half of per-user CRMs, without the platform-fee games of broadcast tools.

Starter

For solo founders and small teams just getting started.

₹999 /user/month
  • 1 WhatsApp Business number
  • Up to 5 team members
  • Shared team inbox & lead capture
  • Visual sales pipeline & deal tracking
  • Basic AI lead scoring
  • Quick replies & welcome messages
  • Standard email support
Start with Starter

Scale

For high-volume sales and support teams.

Custom — talk to us
  • Everything in Growth
  • Multiple WhatsApp numbers
  • Advanced automation & workflow rules
  • Call analytics & conversation insights
  • Volume discounts on seats
  • Dedicated success manager & onboarding
Talk to Sales
Small team, simpler math: get Starter flat at ₹4,999/month for up to 5 users — one bill, no per-seat counting.

WhatsApp/Meta message charges are billed transparently at cost with a small handling margin — replies within the 24-hour customer window are free. Prices exclude GST.

Questions

Frequently asked questions

Do I need to move my team off WhatsApp?

No — that's the whole point. You keep chatting with customers on WhatsApp exactly as you always have, and Zublox organizes those conversations into contacts, leads, and deals automatically in the background.

Can my whole team share one WhatsApp number?

Yes. Multiple team members can work from a shared inbox on the same business number, with conversations assigned to the right person and full history visible to everyone.

How long does setup take?

Most teams are up and running the same day. Connect your existing WhatsApp Business number, invite your team, and your chats start organizing themselves from the first new conversation.

What do WhatsApp message charges cost?

Replies to customers within WhatsApp's 24-hour service window are free. Only outbound template messages carry Meta's per-message charge (roughly ₹0.12 for utility and ₹0.86 for marketing messages in India), which we pass through transparently with a small handling margin — no hidden bundling, no surprise bills.

How is this different from WhatsApp broadcast tools or big CRMs?

Broadcast-first tools charge platform fees for messaging but give you little pipeline structure; big CRMs give you a pipeline but live outside WhatsApp and cost ₹2,100–₹12,000+ per user. Zublox combines a real CRM pipeline with AI lead scoring natively inside WhatsApp, at ₹999–₹1,999 per user.

We already use a spreadsheet to track leads — why switch?

A spreadsheet doesn't know when a customer messages you back. Zublox WhatsApp CRM updates itself as conversations happen, so your pipeline is always current — without anyone copy-pasting chat details into a sheet.

Is my customer data secure?

Yes. Conversations, contacts, and notes are stored securely and access is controlled by role, so only the right people on your team can see the right conversations.

What if we outgrow the plan we start on?

You can move up a plan as your team, number of WhatsApp numbers, or conversation volume grows. There's no lock-in or painful migration — your data and pipeline move with you.

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Your customers are already messaging you. Give your team the CRM built for it.

See how Zublox WhatsApp CRM turns your chats into a pipeline you can actually manage — with your own numbers, in a live demo.

Book a Free Demo